Dear Debbie,

I just wanted to write to thank you for the wonderful care you gave me with the back massages, that really helped the problems that I had with intense muscle spasms following the spinal disc replacement that I had last year. Your service was exceptional, and I immediately felt at ease and relaxed in the calm and pleasant environment of your salon. I recommended you to my daughter-in-law to be, who is herself a beauty therapist, and I know that she has had a couple of wonderful sessions with you herself. Please feel free to show future prospective clients my testimonial to your wonderful and caring service.

Yours sincerely

Barbara Charlton 4th May 2011

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As promised a sincere few words for your website from a delighted customer!

I have been seeing Debbie regularly for the past 2 years for various different treatments, including facials, massage, tanning, waxing. The professionalism, care and personal service that Debbie offers, provides a marked contrast to the normal salon approach, where in my experience the therapists are always rushed and everything is menu driven. Debbie's approach is totally client driven. She takes time to listen, know you as an individual and is flexible to tailor her treatments to meet your own unique needs every time. I would highly recommend her and personally wouldn't dream of ever going back to a high street salon again - it would never live up to the experiences I have with Beauty Works.

J.T. A true customer advocate

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I am looking forward to my next Microdermabrasion session, as I enjoy any treatment by you. The therapeutic aspects of the MDB outweigh any discomfort, although in fact I have not felt uncomfortable at all. I find the treatment painless, with no after effects, apart from slight redness after the very first treatment. I have seen an immediate improvement in the condition of my skin, and a number of friends and family have commented on this. I am repeating the 6 week treatment course because of the benefits to my skin's appearance, and also for the therapeutic benefit. The sessions are very soothing and relaxing.

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Having been referred to Debbie for a back problem, I had two sessions with her, which greatly improved the pain and discomfort I was experiencing
What impressed me, was Debbie’s attention to detail and unbeatable level of customer service. While many of us aim to have a good level of customer service, Debbie takes this to a new level. From initial booking, through greeting and presentation of her salon, on to the treatments and the warm glow and contented feeling as you leave.
We can all remember and compliment good service we have received, but more often than not, there is something, albeit small, we can spot which could be improved upon. This is not true with the service at Beauty Works, where the service standards are beyond reproach, and I highly recommend their services to you
Thanks so much Debbie, you offer a truly perfect experience !

Best regards

Pete

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Dear Debbie,
Thank you so much for a really wonderful make-up session last week.
As expected, from such an immaculate (and pretty!) professional, the artistic and exacting way in which the make-up was applied cleverly covered my flaws but flattered my better features. The time and care taken over the choice of products, colours and application was extraordinary and showed in the final outcome. I felt like a million dollars at the end of it!
Not only did I learn some very good techniques but I also enjoyed a marvelously relaxing afternoon.
We are very lucky to have such talent in the Horsham Women’s Business Club and I am sure your business will continue to grow from strength to strength.

With very best wishes and thanks.

Kate Willis
Professional Qualitative Research Consultant
May 2010

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Debbie maintains professional integrity whilst providing a wide range of treatments of a consistently high calibre to suit the individual needs of her clientele, within a tranquil environment. Debbie always provides a full consultation, including a comprehensive explanation of the products and the treatment processes involved, thereby enabling the client to make an informed choice.
Regarding appointments, Debbie is most accommodating. She is punctual and provides a warm welcome upon arrival, ensuring the client feels comfortable and helping them to relax and benefit from the treatment undertaken.
Parking facilities are available and the venue is far away from the hustle and bustle of town centre traffic.

V.F, Horsham

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More businesses are realising the benefits of engaging with an established and trusted local charity like St Catherine’s. In 2010 Beauty Works in Horsham chose to support St Catherine’s Hospice by sponsoring their Midnight Walk. The event was a huge success with 1000 women raising over £160,000. Linking two organisations together in this way brings mutual advantages; St Catherine’s receives critical funding and Beauty Works is positioned as a leading contributor to their local area raising their profile amongst the local community. As a charity the hospice relies on the support of local people and businesses like Beauty Works to ensure they can keep providing their vital services to those who need them.

Matthew Cornish

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Dear Debbie

Just thought I would drop you a line to say thanks My session of Microderm abrasion with you was amazing, The process seemed to instantly make way for new fresh skin to come to the surface. l could almost feel your skin refreshing as the process was taking place. I particularly liked the way that you kept me informed of what was happening and what sensations to expect. The lack of chemicals and lasers seemed a more natural solution to traditionally harsh exfoliation, not that l know a huge amount about this being a bloke and all that, although l have dabbled with my teenage daughters potions. I found the experience and especially your company really relaxing and have recommended your treatments to friends.

I look forward to seeing you soon for more treatments

Kind Regards
Steve Rham

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